FAQs
FREQUENTLY ASKED QUESTIONS
What does Nuva mouthwash actually do?
Nuva mouthwash uses an advanced formula that binds to proteins and debris in your mouth, pulling them into visible particles you can actually see when you spit. It whitens teeth, freshens breath and removes the buildup that regular brushing and mouthwash misses.
Why can I see debris after using it?
That is the formula working. The mouthwash binds to bacteria, plaque and buildup in your mouth and pulls it out. What you see is what was sitting in your mouth that your toothbrush could not reach. Most people are shocked the first time they use it.
Is it safe to use daily?
Yes. Nuva mouthwash is alcohol free, fluoride free and made with gentle ingredients that are safe for daily use. It contains a low concentration of hydrogen peroxide which is safe and effective for whitening.
How long until I see results?
Most customers notice fresher breath and a cleaner feeling mouth from the very first use. Whitening results typically become visible within 7-14 days of daily use.
Does it replace brushing or flossing?
No. Nuva mouthwash works best as part of your complete oral care routine alongside brushing and flossing. It reaches the areas your toothbrush misses but does not replace it.
Is it alcohol free?
Yes. Nuva mouthwash is completely alcohol free making it suitable for sensitive mouths and safe for daily use.
How much should I use?
Use approximately 20ml per rinse. Swish for 60 seconds then spit. Do not rinse with water afterwards for best results.
How long does one bottle last?
One 237ml bottle lasts approximately 11-12 uses with the recommended 20ml per use.
When will my order arrive?
UK orders are processed within 1-5 business days and delivered within 6-10 business days after dispatch. Total delivery time is approximately 7-15 business days from order date.
Do you offer free shipping?
Yes. We offer free standard shipping on all UK orders.
What is your return policy?
We offer a full 30-day money-back guarantee. If you are not satisfied for any reason contact us at nuvacare.support@gmail.com and we will sort it out immediately.
How do I track my order?
You will receive a tracking number by email once your order is dispatched. You can also visit our Track Order page on the website.
Can I cancel my order?
Orders can be cancelled within 24 hours of purchase. After 24 hours your order may already be in processing. Contact us immediately at nuvacare.support@gmail.com if you need to cancel.
Questions not answered here?
Email us at nuvacare.support@gmail.com and we will respond within 24 hours.